Payments Terms :
For the services contracted, 50% advance payment should be made to hold the tour services/land arrangements on a confirmed basis & the balance amount can be paid before 15 days of your date of arrival.
Apart from the above 100% advance payments is required for all train and air tickets.
Mode of Payment :
Overseas payments can be made using any of the following methods:-
By Bank transfer to our bank.
By Credit Card
In case of payment through credit card, there is a convenience fee levied over and above the total amount.
Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE :
In case of cancellation of tour/travel services due to any unavoidable reasons we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows :
Cancellation 25 days prior to arrival – 10% of the tour/service cost.
Cancellation 20 to 15 days prior to arrival – 20% of the tour/service cost.
Cancellation 14 to 08 days prior to arrival – 30% of the tour/service cost.
Cancellation 07 days & less, prior to arrival or no show – NO REFUND.
Please note – Irrespective of above mentioned cancellations slabs – incase of cancellation of tour services after the booking is made with us – a minimum 10% service charges would be applicable.
In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th Dec to 15th Jan) a separate cancellation policy is applicable (which would be advised as and when required).
Payment Terms and Conditions
In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.